Refund policy

Returns & Refunds

All sales are final.

Because our products are digital downloads delivered instantly after purchase, we do not accept returns, exchanges, or cancellations, and we do not offer refunds once a file has been downloaded or accessed.

Please review product descriptions carefully before purchasing to ensure the item meets your needs.

Issues with your download

If you experience a technical problem such as a corrupted file, missing file, or incorrect download, contact us at alexscottmoore@gmail.com and we will provide a replacement or assistance as needed. No refunds are issued for technical issues, but we will make sure you receive the product you purchased.

European Union customers

By completing your purchase, you acknowledge and consent to immediate access to digital content and understand that you waive your 14-day right of withdrawal under EU consumer protection laws once the download is delivered.

If you have any questions, contact us at alexscottmoore@gmail.com.